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Human Medicine
  • Human Medicine
  • CareFirst Specialty Pharmacy
Veterinarian Medicine
  • CFS

Frequently Asked Questions

What is compounding?

Compounding combines traditional pharmacy practice of formulating medications with the latest medical knowledge and state-of-the-art technology, allowing specially trained pharmacists to prepare customized medications to meet each patient’s specific needs. The demand for professional compounding has increased as healthcare professionals and patients realize that the limited number of strengths and dosage forms that are commercially available do not meet the needs of many patients and that these patients often have a better response to a customized dosage form. Our service helps patients and pets in need of a drug that is not readily available through traditional means. Your prescriber will work closely with our pharmacist to create a preparation that is more suitable for your specific needs. This could result in increased compliance and treatment success that would lead to overall better health. Click here for more info.

 

What kind of drug ingredients are found in compounded medications?

We utilized the same FDA approved ingredients found in many commerically avaialble medicaitons. We use these pharmaceutical ingredients to compound our formulations. We use stringent qualtiy control in selecting the ingredients for our formulations including pharmaceutical ingredietns from only from FDA registered and GMP certified manufacturers. Analaysis is performed by each of our suupliers on each chemical lot. You can have confidence knowing we are using the best ingredients.

 

Is CareFirst Specialty Pharmacy a licensed pharmacy?

YES! We are located in New Jeresy and hold a New Jersey State Pharmacy License. We are able to sell and ship prescription medicaitons to every state where we are currently licensed in. We can ship non-prescription medications to all states. We are currently licensed in the following states: AZ,CT,CO,DE,FL,GA,IA,IL,KS,MA,MD,MN,MO,NC,ND,NJ,NY,OH,PA,RI,US Virgin Islands,VA,VT,WI,WV. We have many applications pending in other states. Please check our website for updates or feel free to contact us.

 

Why would I use CareFirst Specialty Pharmacy over other compounding pharmacies?

Not all compounding pharmacies are the same. Our primary focus is in compounded medications. The effectiveness of compounded products is directly correlated to the ingredients, preperation methods, knowledge and experience of the pharmacists. Our pharmacy is fully equipped with the latest state of the art technology.  Our staff is extensivley trained in perparing compounded medications giving you the peace of mind that you are receiving the best medication for your therapy. We compound based on strict guidelines set forth by the USP Pharmacopeia and regularly test our products with an outside certified laboratory.

 

How can my doctor or veterinarian prescribe or place an order?

Orders can be placed via phone (844) 822-7379 or faxed to (844) 922-7379. Click here for detailed instructions on placing an order. If your prescriber would like us to contat them for the prescription, please let us know. We would be happy to help. Please note that CareFirst Specialty Pharmacy will only compound and dispense medication upon receipt of a valid patient specific prescription from a US licensed prescriber.

 

If I have a perscription currently being filled at another pharmacy, can it be filled at CareFirst Speciatly Pharmacy? 

Absolutely! We will be more than happy to transfer your prescription(s) from your current pharmacy unless prohibited by law. Please contact us for more details.

 

I am a prescriber, can my orders be billed and ship directly to my patient?

Yes, we can bill and ship to your patients. We will need to contact the patient for billing information prior to shipment of their prescription. We can also bill to your office and ship to your patients.

 

What should patients do when CareFirst receives a prescription from my prescriber?

We will make every attempt to call the patient after receiving the prescription and discuss payment and shipping options. Since we will not process the prescription without the patient's approval first. Patients are welcome to contact our representatives at any time.

 

Will my prescription be covered by my insurance?

We currently do not accept prescription insurance plans. However, you will find that our pricing is very competitive and in many cases, the same or lower than what many insurance companies will charge for your co-pays.

 

How long will it take for my prescription to be filled?

Commercially avaialble medications will be shipped in 1 business day. For compouned medications, most preperations will ship within 1 to 2 days based on availabiliy. Prescription orders pending prescribers approval will be processed immediately upon approval.

 

How can I get a price for my prescription?

Each prescription is made specifically to your doctor's specification and the ingredients may vary. To ensure an accurate price, we prefer a copy of your prescription before we can provide any pricing. However, we can provide you with pricing over the phone or by submitting the requested information by clicking here. If you are sending us a copy of your prescription, a representative will contact you with a price. Your prescriber can also provide us with a prescription but you are not obligate to fill your prescription with us.

 

What are your pharmacy hours?

We are open Monday through Friday from 9:00 a.m. to 5:00 p.m Eastern Time. We are also avaialble for emergencies after hours. Please follow the phone prompts or email us as we regularly monitor emails after hours.

 

What type of payments do you accept?

We accept ACH payments, electronic checks, money orders and all major credit and debit cards, including Visa, MasterCard, Discover and American Express.

 

Frequently Asked Shipping Questions

 

Do I need to sign for my prescriptions?

An adult signature will be required for all controlled substances. All other prescriptions will be left to the discretion of the carrier's agent.

 

What states can you ship to in the United States?

Currently we can ship prescription medications to AZ,CT,CO,DE,FL,GA,IA,IL,KS,MA,MD,MN,MO,NC,ND,NJ,NY,OH,PA,RI,US Virgin Islands,VA,VT,WI,WV, but we are working diligently to obtain licenses in other states. Non-prescription products can be shipped to all states. If you have any questions, please call or email us at info@cfspharmacy.com

 

Can you ship to an address outside of the United States and its territory?

We cannot ship precscription medications outside the United States or its territory.

 

What are my shipping options?

CareFirst Specialty Pharmacy can ship your prescription via UPS and the United States Post Office. Click here for additional information regarding shipping.

 

Can I track my order?

Yes, if we have your email on file, we will send you an email with the tracking number. If we do not have your email address, please provide us with your email address so we can provide you tracking information.

 

Can I expedite shipping?

Yes, we can offer expedited shipping for an additional fee. Click here for additional information regarding expedited shipping

 

Do you ever have FREE SHIPPING promotion deals?

Yes we offer FREE SHIPPING promotions periodically.  Please sign up to our email list so you can receive our latest promotions.  Also check our website periodically for shipping promotions.

 

If my prescription requires a signature but no one will be home, may I ship my prescription to some place other than my home?

We understand that our clients are very busy and may need us to ship to an address other than their home. We can ship prescriptions to your prescriber's office, place of employment, vacation home, neighbor or any other destination within the states where we are licensed with your consent.

 

Can you ship to a PO Box?

Our carrier can ship to P.O. boxes.

 

Can I purchase additional insurance for my shipment?

Yes, we can offer additional insurance for an additional fee.